Repair the door you have, or buy a new one?
Three questions: what is wrong, how many repair visits the door has had in the last two years, and whether you want insulation. You get a direction and the questions to put to a company. It sets no age cut-off, because we hold no source for one, and the costs it mentions are modeled estimates, not collected prices.
Answer the questions
Every possible result
The result above appears when scripts are on. Each result below is listed with the answers that lead to it, in the order the tool checks them.
- Two or more repair visits in two years is a reason to ask the company what is wearing out and to price a new door beside the next repair. We have no source for a number of visits that settles it, so treat it as a prompt for the question.
- For insulation, DASMA says R-value is calculated for a door section only, while U-factor is tested on the complete installed door, and that the two are not comparable. Ask which one a quote gives, and for the door as installed. The ENERGY STAR page we cite shows no rating for garage doors.
- If you are not sure about insulation, ask the company what it would add and how it states the door's thermal figure: R-value for a section and U-factor for the installed door are not the same measure, according to DASMA.
A part: repair is the direction, and it is a trained technician's job
Chosen when: What is wrong with the door: A part: spring, cable, roller or hinge
For a spring, a cable or other hardware under load, repair is the direction, because the part is what failed. DASMA says spring systems should be repaired only by trained professionals and that cables should be replaced only by a trained technician. Ask for the repair price and, on the same visit, a price for a new door, so you can compare. No source we can cite sets an age at which a door should be replaced, and we will not invent one.
Spring replacement · The bang and the broken spring: why this is not a job to try yourself
The opener: it is a separate decision from the door
Chosen when: What is wrong with the door: The opener, remote or sensors
An opener and a door can be repaired or replaced on their own. Openers made on or after January 1, 1993 fall under the federal standard, which requires reversal on contact and a way to connect sensors, so an old opener may lack features a new one has. DASMA says that if the door is heavy or needs two hands, it is out of balance, and "the answer is not a more powerful garage door opener." Have the balance checked before you buy anything.
Opener repair · Opener or door: which one is actually the problem?
One panel: ask about a single section, and about the track
Chosen when: What is wrong with the door: One panel is damaged
Ask whether the company can supply a matching section for your door, and what the whole door would cost beside it. DASMA says a new door put on the old track may not fit, since the track and sections work as a system, so a company that replaces one panel should say why the rest is sound. Ask also about lift handles: DASMA says a door without pinch-resistant joints should have handles or suitable gripping points inside and outside.
Panel replacement · Opener or door: which one is actually the problem?
Several panels or a sag: price a new door beside the repair
Chosen when: What is wrong with the door: Several panels are damaged, or the door sags
When several sections are damaged, or the door sags, the price of replacing sections can approach the price of a new door. Our estimates for sections and for a whole door are models, not quotes, so ask for both in writing. A new door is an installation, which DASMA calls very dangerous and not recommended for a novice. Ask who does the work, whether the track is replaced with it, and whether a permit is needed where you live.
Door replacement · Opener or door: which one is actually the problem?
Track or frame damage: the repair and the door are linked
Chosen when: What is wrong with the door: The track or the frame around the door is bent or damaged
A bent track or a damaged frame can mean the door will not run true however good its sections are. DASMA describes the track and the sections as a system, and says a new door on old track may not fit in section thickness, weight, headroom and opener location. Ask the company what it found, whether the track alone can be repaired, and what a whole new door and track would cost.
Off-track door · Garage door reverses or will not close: check the path, then the sensors
A door in poor shape: replacement is the direction
Chosen when: What is wrong with the door: The whole door is in poor shape · or · Any other answers
If the whole door is in poor shape, replacement is the way to lean, and the questions change from what is broken to what you are buying. Ask whether your city requires a permit for it, because no state source we can cite says either way and the local building department decides. Ask who decides the wind-load requirement: DASMA says the local building department is the sole and final determiner. Ask the company to show the door's U-factor, not only an R-value, since DASMA says the two are not comparable.
Door replacement · Replacing a garage door in Michigan: what we know about permits, and what we do not
This checker sets no age cut-off for a garage door, an opener or a spring, because we hold no source for one, and its estimates are models, not quotes. It cannot inspect your door. Springs, cables, brackets and door installation are work for trained technicians.
We are a referral service, not a garage door company. How we check what we publish.
- DASMA Safety Tips: Garage Doors Read Oct 19, 2026.
- 16 CFR Part 1211 (eCFR) Read Oct 19, 2026.
- DASMA Safety Tips: Garage Door Openers Read Oct 19, 2026.
- MCL 125.1511 (Stille-DeRossett-Hale Single State Construction Code Act) Read Oct 19, 2026.
- DASMA TDS 168: Wind on Garage Doors FAQ Read Oct 19, 2026.
- DASMA TDS 163: U-factor and R-value for Garage Doors Read Oct 19, 2026.
Request sent
We passed your job request to one garage door company serving your area. Keep your phone nearby.
- 1The company calls or texts from its own number, which may not look familiar, and we do not control when. If you have heard nothing after one business day, treat the request as unmatched and use the guides below.
- 2Before you agree to any work, ask what license or registration the company holds, if any, and check the number with the agency that issued it. Ask what the call-out fee covers and get the price in writing.
- 3Reply STOP to any text to end texts. To stop us sharing your details, use the Do Not Sell or Share page.
Until the company arrives, keep people, pets and vehicles clear of the door and do not try to lift or force it. The federal rule for door openers says: "Weak or broken springs may allow the door to fall rapidly, causing injury or death."
- Keep everyone and the car away from the door.
- Photograph the spring and the opener label, if you can do it from a safe distance.
- Note the door's width, and whether it is insulated.
- Clear the floor under and around the door so the technician can work.
- Write down what you saw and heard, and when it started.